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If you are not 100% satisfied with your hat purchase, you can return it for a full refund or exchange.
Please see our Returns page for details.
It's best to spot clean all cloth hats with a damp cloth using cold water, or hand-wash in a sink if necessary. We recommend using plant-based soaps because regular detergents can be toxic for our waterways.
Always let your hat dry naturally. If your hat gets out of shape, you can use steam from a tea kettle to reshape it. Hold the hat in the steam and allow it to soften. You can then reshape your hat to its original shape and then let it cool down before wearing.
Another option to take out wrinkles on the brim is to place a clean rag or old T-shirt over the wrinkled area then iron the area.
The hat looks good, we’ll made but feels a little tight. I followed the size instructions online. I guess I just need to wear it more often.
I enjoy my Murchasin River hat because it captures the spirit and function of what Outback wear is really about. It isn’t a product from the latest high performance outdoor research company but a practical design that has come from selection over time. Great job in interpreting a classic, Conner! Your customer support is first rate, as well.
Hi Gary,
We really appreciate your kind feedback. By the way, to maintain the waterproofing on the hat, look up the NikWax waterproofing spray on our website. Really good stuff and I can stand by the brand. I've used it on my 9 person tent in the Florida rain!
So far so good, I live in Florida, and it may be too hot to wear in the summer. But it is perfect for fall,m winter, and spring. I bought it for an Ireland trip this summer. Very comfortable and reshaped easily.
Glad it is holding up so far!
Enjoy and stay sun safe!
This is my second purchase of the Murchasin River hat. I lost my first one and missed it so much, I had to go get another. I had to come back to Conner Hats because of not only the quality, but the exceptional customer service. So helpful!
Thank you for the kind review on our customer service! We appreciate it!
Enjoy and stay sun safe!
Love this hat! Buying another for my pilgrimage walking buddy.
Glad you love it and thank you for the kind review!
Enjoy and stay sun safe!
Cruelty free wool
No single use plastics
24/7 support