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Terms & Conditions

TERMS & CONDITIONS

Read This Term of Use Agreement Before Accessing Website.
Effective Date: This Terms of Use Agreement was last updated on July 17th, 2015.

This Terms of Use Agreement sets forth the standards of use of the Conner Hats Online Service. By using the www.connerhats.com.au website you (the "Member") agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at www.connerhats.com.au website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

1. Disclaimer of Warranties.

The site is provided by Conner Hats on an "as is" and on an "as available" basis. To the fullest extent permitted by applicable law, Conner Hats makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. Conner Hats shall have no liability for any interruptions in the use of this Website. Conner hats disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties; therefore the above-referenced exclusion is inapplicable.

The material that you read in the Conner Hats site is provided solely for entertainment, promotional and commerce purposes.

Typographical Errors: Although all information on this website has been carefully checked for accuracy, typographical errors and omissions occur and are therefore subject to correction. We regret any inconvenience.

2. Limitation of Liability

CONNER HATS SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR CONNER HATS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF CONNER HATS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS ARE INAPPLICABLE.

3. Indemnification

Member agrees to indemnify and hold Conner Hats, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys' fees and costs, made by any third party due to or arising out of Member's use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member's computer, of any intellectual property or any other right of any person or entity.

4. Modifications and Interruption to Service

Conner Hats reserves the right to modify or discontinue the Service with or without notice to the Member. Conner Hats shall not be liable to Member or any third party should Conner Hats exercise its right to modify or discontinue the Service. Member acknowledges and accepts that Conner Hats does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

5. Third-Party Sites

Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or Webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all members to review said privacy policies of third-parties' sites.

6. Governing Jurisdiction of the Courts of Florida

Our website is operated and provided in the State of Florida. As such, we are subject to the laws of the State of Florida, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State of Florida.

7. Compliance with Laws.

Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

8. Copyright and Trademark Information

All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof, is ©2014 www.connerhats.com.au, with all rights reserved, or is the property of Conner Hats and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Conner Hats is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Conner Hats.

Conner Hats, BC Hats and www.connerhats.com.au are proprietary marks of BC Hats, Inc. Conner Hats and BC Hats trademarks may not be used in connection with any product or service that is not provided by BC Hats, Inc. , in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Conner Hats and BC Hats.

9. Notification of Claimed Copyright Infringement

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, www.connerhats.com.au designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

By Mail:
BC Hats, Inc.
Attention: Privacy Statement Personnel
4925 Crescent Technical Ct.
St Augustine FL 32086
By Telephone: 1.800.922.4288
By Email: customerservice@connerhats.com

10. Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void, or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by Conner Hats, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement [if applicable].

Conner hats Website Privacy Statement

This document was last updated on December 5th, 2014

1. ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS

Conner Hats is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.connerhats.com.au, you acknowledge and fully understand the Conner Hats Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

2. PARTICIPATING MERCHANT POLICIES

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Conner Hats services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. INFORMATION WE COLLECT AND HOW WE USE IT

Conner Hats collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.

a. Web Server Logs When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

·        Your Internet protocol address.

·        The kind of browser or computer you use.

·        Number of links you click within the site.

·        State or country from which you accessed the site.

·        Date and time of your visit.

·        Name of your Internet service provider.

·        Web page you linked to our site from.

·        Pages you viewed on the site.

b. Use of Cookies

Conner Hats may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

Conner Hats reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into www.connerhats.com.au a site that relies on third-party cookies).

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

c. Personal Information Users

Visitors to our website can register to purchase merchandise. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

·        To fulfill your service requests for services,

·        To protect ourselves from liability,

·        To respond to legal process or comply with law, or

·        In connection with a merger, acquisition, or liquidation of the company.

4. USE OF WEB BEACONS OR GIF FILES

www.connerhats.com.au Web pages may contain electronic images known as Web beacons - sometimes also called single-pixel gifs - that allow Conner Hats to count users who have visited those pages and to deliver co-branded services. Conner Hats may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. Conner Hats prohibits Web beacons from being used to collect or access your personal information.

5. ACCESSING WEB ACCOUNT INFORMATION We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us via email to our support attendant at: customerservice@connerhats.com.

6. CHANGES TO THIS STATEMENT Conner Hats has the discretion to occasionally update this privacy statement. When we do, we will also revise the "updated" date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates. 

7. CONTACTING US If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us via email at: customerservice@connerhats.com or send your comments to:

Conner Hats
Attention: Privacy Statement Personnel
4925 Crescent Technical Ct.
St Augustine FL 32086

Conner Hats will use commercially reasonable efforts to promptly respond and resolve any problem or question.

WE CURRENTLY OPERATE OUT OF TWO HEADQUARTERS.

ST. AUGUSTINE, FLORIDA – USA
Home of our 1 acre food forest project

We decided to grow our own corporate responsibility right next to our original hat warehouse in St. Augustine, Florida. This food forest is a place for people to see Permaculture principals in action, a place to learn about food security, regenerative agriculture and more. The site was designed by world renowned permaculture designer Geoff Lawton.

>> See more here

On April 22nd, 2015 (Earth Day) we added 15KW (58 solar panels) to our St Augustine warehouse. Currently this is powering 100% of our electric needs. Powering business by the sun is a dream come true and because of you we were able to achieve this.

check our solar output here.

Ditching single-use plastic is one of our primary goals at all levels of Conner Hats. Americans use 1500 plastic water bottles every second. For us, this really drives home the fact that we need to do our part to limit the production of plastic.

Reducing single use plastics is important for many reasons. Huge amounts of plastic end up in our waterways and ocean. Birds and sea life mistake it for food and many die from ingesting or choking on plastic. It also breaks down into very small pieces which are eaten by fish. We then eat the fish and the PCB’s, dioxins and other toxic chemicals can end up in us.

Things we can do to help might seem small, but everything helps. Choose products that use no or minimal plastic packaging. Recycle everything you can. Say no to plastic straws. Use Reusable bottles and cups. Use reusable grocery bags. Let your favorite take-out restraint owner know that there are cheap alternatives to plastic and petroleum foam.

Besides a whole new line of hats made from recycled plastic bottles we have also stopped the use of single-use plastic connectors to connect our hang tags; we use a biodegradable string instead.

We asked our Conner Hats metal emblem supplier to stop individually bagging each tiny emblem in a plastic pouch, instead they are sent flat on sections of cardboard. This alone stops the production of thousands of tiny single use plastic pouches.

All of our packaging is single use plastic free including our new biodegradable backing tape.

Clothing/Hat garment labels are generally woven synthetic material that will last 1000+ years and pollute. We have recently chosen to use organic cotton printed with vegetable dyes for our inner labels, even our inner size labels ore now made from paper. These labels will eventually turn back into soil. We have been thinking about the end of life for our hats. After they have been used for many years and if they are made from biodegradable material like organic cotton, hemp, raffia straw or wool they could be composted and turn back into healthy soil for your garden. Stay tuned for a video on this soon. So now we are excited to sell many hats from biodegradable materials, no single use plastic, compostable tags and labels and even new biodegradable tape for our boxes, all of it will eventually and turn back into healthy soil!

It’s our job to care about what touches your head, that’s why many of the sweatbands and linings are made from third party tested organic cotton and are AZO dye free. All of our deluxe stretch terry hat bands have been third party tested and do not contain AZO dyes or Formaldehyde.

Further details on some of our hat materials:

Cruelty Free Wool
Starting March 2018 we will be changing our wool hat production to Cruelty Free wool. This means that we went back into our supply chain and only source wool from farms that do not practice Mulesing. Mulesing is the removal of chunks of skin on the buttocks of the sheep to stop a disease called Flystrike. Over 20 million Merino lambs are Mulesed in Australia each year. Hopefully by educating people on this topic Australia might consider the alternatives to this cruel practice.

Hemp
Hemp is very easy to grow and is three times stronger that cotton. Hemp crops don’t require much water and can be grown without herbicides, fungicides or pesticides.

Organic Cotton
We third party test our organic cotton to confirm OCS certified 100 and AZO Free.

Leather
We test our leather to confirm No Organic biocides, Azo Dye-Free, No Prohibited Metals, No Flame Retardants, Formaldehyde-Free, No Chromium (VI)

Some people may have a problem with leather for environmental or humane reasons. We use leather because it’s an excellent hat material. It’s extremely durable and some of our leather hats are still in use over 40 years later. Look for a link to our blog here on this subject in the near future.

Organic Raffia
The Raffia palm found in Madagascar has the longest leaves in the plant kingdom and can grow to eighty feet long. No need for water or pesticides, just cut the leaves needed and they grow back.

Paper
Toyo was originally made in japan from shellacked rice paper. We use 100% recycled paper with a non-toxic waterproof resin to keep them protected. It’s a machine made material made in China and hand woven into beautiful hats.

Repreve® Recycled Plastic
We use Repreve material for our recycled hats and they contain about 5 recycled plastic bottles worth of plastic. The fabric is light weight, UPF 50+ and waterproof. More importantly it’s made from recycled plastic bottles, straws and other single use plastics that could have ended up in our environment. It uses 70% less energy and 90% less water to produce our recycled fabric verses a virgin material.

>> Find out more about repreve® here

That’s right, most of our fabric hats have Bloom Algae Foam inside of the brims and some crowns. So instead petroleum based foam we use Bloom Foam that is made from cleaning algae blooms that pollute fresh water and turned into usable foam for many types of products including our hats. You may not see it, but it is there and goes with one of our slogans “ It’s what’s on the inside that matters”.

>> You can find out more hereHats made with Algae

Our safety standards are guided by the question:

“Is the hat safe enough for a baby to chew on?”

All of the dyes and paints used to color our hat materials are third-party tested, nontoxic lead free

Our USA wool felt hat production meets our non-toxic standards. The stiffener is made from food grade shellac and the color dyes are safe for the environment, all exhausted waters used are put in the public sewer for normal treatment.

Our wool hat production in China has been third- party tested and no Azo dyes are used and no toxic chemicals in the hat bodies. We trust our factories to keep our high standards but just in case we do third party tests from time to time to confirm both in USA and China.

Our packaging has recently improved with new biodegradable packing tape so all of our packaging is fully compostable and nontoxic.

First of all, it’s important to realize that the difference between organic and conventional cotton isn’t just the lack or use of pesticides and insecticides in the farming process. Conventional cotton is also subjected to numerous chemical baths and treatments when the fabric is loomed and prepared for cutting. Additionally, conventional cotton uses dyes that sometimes contain heavy metals. We use only nontoxic dyes in our organic cotton.

Conventional cotton farming takes a huge toll on our planet, being responsible for a full quarter of the insecticides used worldwide. Some of the most toxic pesticides are also used on cotton, and people consume those pesticides in foods containing cottonseed oil.

Choosing organic cotton helps to support organic farmers and gives motivation to conventional farmers who are trying to convert to organic practices. Spreading the word to friends and family also helps to raise global awareness about the benefits of choosing organic cotton. Hopefully, over time, this can reduce the amount of chemicals consumed by conventional cotton farming and help contribute to a healthier planet.

Byron Bay, N.S.W. – Australia
Home of our founders and design inspiration

Byron Bay is the home town of our founders and it’s famous original Australian hat brand, BC hats. Bill Conner, after a very successful 50 years decided to close his factory and retire to spend more time in the surf. His son, Will Conner still designs Conner hats from Byron Bay and both Will and Bill are very much involved in the local community. Bill planted 2000 native Hoop Pine trees on his 20 acre property nearby as a carbon credit for his business. He stayed true to an Australian made product and his hats are loved worldwide and landed on famous customers from Michael Jordan to Olivia Newton John and many more. His hats are sure to become collectors items as no new hats will be available after the last one sells.

>> Shop BC hats

We offset a percentage of our carbon footprint by planting and maintaining 2000 native hoop pines on our family owned property about 35km from the factory.

Our factory is a fume free zone. We use only nontoxic glues in our manufacturing. Australia is a very worker friendly country and we all have lots of fun creating shade for people.

Our small, family run operation uses mostly Australian and New Zealand raw materials.

We have received a Declaration of Conformance for all of our leather used:

Customer: B. C. Leather Pty Ltd
Bovine Leather suitable for Hats

Safety Standards: EC DIRECTIVE 91/173(CHLORINATED PHENOIS)
EC DIRECTIVE 2002/61 (AZO DYES)

No banned substances have been used in manufacture, and the leather shall not contain the following, including: Organic biocides (PCP or TCP) from fungicides Aromatic Amines from Azo Dyes Sensitising Disperse Dyes Prohibited Metals Arsenis, Nickel, Cadmium, Mercury or Chrome V1 (Hexavalent Chromium) Flame Retardants (Brominated) Formaldehyde